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Used auto parts FAQ

How buying recycled OEM parts works on OEMRecycler — fitment, warranty, shipping and payment, answered in plain language

Buying used OEM parts

What does OEM mean, and how is a used OEM part different from aftermarket?

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OEM stands for Original Equipment Manufacturer — the part your vehicle was built with, made by or for the automaker. A used OEM part is that exact component, pulled from a real vehicle. Aftermarket parts are copies produced by a third party, and that is where fitment, connector shape, sensor calibration and paint lines start to drift. With a recycled OEM part the mounting points and the electronics are the ones the vehicle was designed around.

How much can you save buying used auto parts?

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On common parts a used OEM component usually costs a fraction of the new dealer price, and the gap widens on assemblies — engines, transmissions, complete doors and headlight units. On discontinued parts for older vehicles, a salvage yard is often the only place the part still exists at all.

Are used parts graded? What do the grades mean?

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Many yards in North America grade parts using the ARA (Automotive Recyclers Association) system. In short: Grade A is the best available for its type — low mileage and no significant damage; Grade B is average with more mileage or minor repairable damage; Grade C is below average and priced accordingly. Where a seller assigns a grade, they state it in the listing description. If it is missing and the part matters, ask the seller before you order.

How many miles are on the part?

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For engines, transmissions and other wear items, the mileage of the donor vehicle is the number that matters, and sellers list it where they have it. Body panels, brackets, interior trim and glass do not really wear by mileage — condition and colour code matter more there.

Finding the right part

How do I find the exact part for my vehicle?

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Three ways, from fastest to most certain. Use the vehicle selector on the home page — make, model, category, part. Or type the part name into search. Or, best of all, search by the OEM number stamped on the old part: that removes every guess about trim levels and mid-year changes.

What is an interchange number?

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Automakers reuse the same physical component across model years, trims and sometimes across different models and brands. An interchange number groups all of those together, so a part from a 2014 vehicle may be the identical component to the one on your 2017. Searching by interchange widens the pool of available parts enormously — often the difference between "out of stock" and "three yards have it".

Where do I find my VIN?

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On the driver side of the dashboard where it meets the windshield, on the sticker inside the driver door jamb, and on your registration and insurance documents. The VIN pins down engine, transmission and trim, which is what decides fitment on anything electrical or drivetrain related.

Will a part from a different year or a different model fit my car?

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Very often, yes — that is exactly what interchange data is for. Body panels and lights usually change with a facelift; engines and transmissions can run unchanged across a whole generation. When a listing shows your vehicle in its fitment list, the seller is stating it fits. If you are unsure, send the seller your VIN before you order.

I cannot find the part I need. What now?

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Inventory changes daily as new vehicles arrive at partner yards, so a part missing today may be listed tomorrow. Email us at info@oemrecycler.com with your VIN and the part you need and we will put the request in front of the yards on the platform.

Warranty and returns

Do used parts come with a warranty?

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Yes. One standard applies across the whole platform: 30 days from delivery on every part, whether it is a complete engine or a single sensor. That is time to have the part inspected and fitted. Full details are on the warranty page.

Can I return a part if I ordered the wrong one?

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Yes, within 30 days of delivery. An ordering mistake is a return rather than a warranty claim, so a 20% restocking fee applies and shipping both ways is at your cost. Individual sellers may be more flexible — their terms are shown on the listing. See returns and exchanges.

The part turned out to be faulty. What do I do?

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Photograph or film the problem before removing any markings or attempting a repair, then contact the seller. On engines, transmissions and electronics the seller may ask for a written diagnosis from the shop that installed it. If you paid through the site, contact support as well — we are still holding the money at that point and can refund you directly.

What voids the warranty on a used part?

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Removing or damaging the yard markings on the part, taking it apart or repairing it yourself, damage caused by incorrect installation or a collision after delivery, and letting the 30 days run out. Those markings are how a seller proves the part that came back is the part they sent.

Does the warranty cover labour if a part fails?

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No. Like every recycled parts warranty in the trade, ours covers the part itself — not labour, diagnostic time, towing, a rental vehicle or lost income. That is why it is worth having anything complex fitted by a shop that will stand behind its own work.

Payment and shipping

How does payment work, and what protects me?

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Paying in full at checkout is the route that carries buyer protection: the platform holds the money and does not pay the seller for 30 days after delivery, so your whole warranty window runs while we still have the funds. Paying the seller directly is allowed, but then we can only stand behind the amount that actually went through the platform. Details on the payment and shipping page.

What payment methods do you accept?

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Visa, Mastercard and American Express, plus Apple Pay and Google Pay, processed through Stripe. Cash on delivery is possible only where the seller delivers the part themselves and offers it under their own policy.

How much is shipping, and when do I find out?

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Shipping is calculated at checkout and the label is included in the price you see. There is no separate freight invoice arriving after the order.

How are engines and transmissions shipped?

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By freight, crated or on a pallet, priced at checkout like anything else. When a freight shipment arrives, inspect it before you sign: note any damage on the delivery receipt first, because a clean signature makes a carrier claim very hard to win afterwards.

Can I pick the part up in person?

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Yes. Every seller has their own yard, and the address is confirmed once the order is placed. Always call ahead and have the part reserved — inventory moves quickly. Note that paying at the counter puts the transaction outside platform protection.

For yards, shops and dealers

Can a body shop use recycled OEM parts on an insurance job?

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Insurers across the US and Canada routinely specify recycled OEM parts on collision estimates, and for many repairs they are the preferred option: original fit and finish at a fraction of new-part cost. Check the estimate to see what the appraiser has written in, and keep the invoice — the part number and grade are what the adjuster will look for.

I run a salvage yard. How do I list my inventory here?

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Registration is free and you can start on the Free plan. You get the listing tools, order handling and shipping in one dashboard, and the platform pays for the advertising that brings buyers in. See selling on OEMRecycler for how it works and what it costs.

Still not sure which part you need?

Send us your VIN and what you are looking for — we will check it with the yards on the platform.

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